Front of House Director Duties

The Front of House Director is responsible for coordinating front of house activities and volunteers. 

The Front of House Director is the direct report to the Box Office Coordinator. 

The Front of House Director is responsible for volunteer:

• Recruitment
• Training
• Supervision
• Shift scheduling
• Duty assignment
• Community service hour tracking

Performances require between 8-12 volunteers to operate Front of House. 

• Welcoming patrons
• Answering inquiries or directing patrons to the right person
• Opening, closing, and securing the house, in coordination with the Stage Manager.
• Ensuring the safety of volunteers and patrons.
• Complete incident reports for Town of Whitby, and Whitby Courthouse Theatre.
• Coordinating evacuations.  
  

The Front of House Director is responsible for concession:

• Inventory
• Purchasing
• Preparation and set-up
• Clean-up 
  

• Tracking expenses, and revenues within the operating budget.
• Adhere to relevant financial and cash handling policies.