Ticket Exchange Request

Please complete the below form to request an exchange. Exchanges are given at the discretion of Whitby Courthouse Theatre, in accordance with the guidance given below.

Ticket Exchange Requests Terms::

  • No exchanges will be processed within 48-hours of a performance, regardless of ticket type. After this time, tickets are no longer eligible for exchange.

  • Those who purchased an Early Bird package are entitled to one free exchange per production, afterwards, a fee of $5 per ticket exchanged applies.

  • Requests may be made for any ticket purchase type for performances that are more than 48-hours away, for a fee of $5 per ticket exchanged.

  • Exchange requests are processed within 72-hours. Please do not submit multiple requests, or reach out through multiple forms of communication, as this will cause delays in processing your request.

  • Only the ticket purchaser may request an exchange.

  • No refunds are permitted.